Honor Play 50 Plus
Repairs
Investigation
Investigation
Further investigation is required when you're unsure what your device's issue is.
Motherboard & Data
Screen & Glass
Basic Screen
Your screen is cracked, doesn't respond properly, or displays horizontal/vertical lines and/or unusual colors.
Premium Screen
Your screen is cracked, doesn't respond properly, or displays horizontal/vertical lines and/or unusual colors.
Original Screen
Your screen is cracked, doesn't respond properly, or displays horizontal/vertical lines and/or unusual colors.
Back Cover
Your back cover is cracked or damaged. In some cases, the camera glass must also be replaced.
Battery & Charging
Premium Battery
The battery life of your device is very short, or your device keeps turning off.
Original Battery
Your device is unable to charge and/or connect to your computer.
Charging Port
Your device is unable to charge and/or connect to your computer.
Housing & Buttons
Housing / Midframe
There is damage, such as a dent, along your device's edge(s). In some cases, the back cover must also be replaced.
Mute switch
Your phone can't be put on mute anymore, and/or the mute switch is stuck.
Camera & Flash
Front-facing camera
The front-facing camera doesn't take pictures or display blurry picture quality.
Back-facing Camera
The back-facing camera doesn't take pictures or display a blurry picture quality.
Camera Lens
Your lens is cracked or has dust under it. In some cases, the whole back cover must be replaced.
Flash
Further investigation is required when you're unsure what your device's issue is.
Sound & Microphones
Loudspeaker
When playing media, the sound quality is bad, or there's no sound at all.
Headphone Jack
The headphone jack has dirt in it, or your headphones and other devices don't work anymore.
Microphone (calling)
Further investigation is required when you're unsure what your device's issue is.
Microphone (video)
When using speaker the other person can't hear you and/or the sound quality of the videos you record is bad.
Sensor & Vibration
Vibrator
Your device doesn't vibrate properly during calls or notifications.
NFC Antenna
Further investigation is required when you're unsure what your device's issue is.
GSM Antenna
Further investigation is required when you're unsure what your device's issue is.
Proximity Sensor
During phone calls, your screen doesn't go black, or the screen lock stays on/off until the end of the call.
Software & Backup
Change to a new device
Switch over to a new device without losing any files or data.
Antenna & Card Reader
SIM Card Reader
Your device fails to recognize the SIM card, or internal pins of the SIM card reader are damaged.